Troubleshooting
Solutions to common issues and errors in Looops AI website builder.
Having issues? Find solutions to common problems here.
Preview Issues
Preview Not Loading
Symptoms: White screen, infinite loading, or error in preview panel.
Solutions:
- Refresh the preview: Click the refresh button in the preview toolbar
- Check for errors: Look for error messages in the chat
- Restart dev server: Ask "restart the dev server"
- Clear cache: Hard refresh with
Cmd+Shift+R(Mac) orCtrl+Shift+R(Windows)
Preview Looks Wrong
Symptoms: Styles missing, layout broken, or old content showing.
Solutions:
- Force refresh: The preview might be cached
- Check the code: Ask "is there an error in the code?"
- Rollback: Use version control to restore a working version
Build Errors
Build Failed
Symptoms: "Build failed" message when publishing.
Common causes:
- Syntax errors: Ask "fix any syntax errors in the code"
- Missing dependencies: Ask "are all dependencies installed?"
- Import errors: Ask "check for broken imports"
TypeScript Errors
Symptoms: Type errors preventing build.
Solutions:
Ask the AI to fix them:
"Fix the TypeScript errors in the project"
Publishing Issues
Site Not Updating
Symptoms: Published site shows old content.
Solutions:
- Wait: Deployments can take up to 2 minutes
- Clear CDN cache: May take a few minutes to propagate
- Hard refresh:
Cmd+Shift+Ron the live site
Custom Domain Not Working
Symptoms: Domain not resolving or SSL errors.
Solutions:
- Check DNS: Ensure CNAME is correct
- Wait for propagation: DNS can take up to 48 hours
- Verify domain: Check domain settings in project
See Custom Domains for setup guide.
AI Issues
AI Not Responding
Symptoms: No response from AI, or "thinking" forever.
Solutions:
- Refresh the page: Simple fix often works
- Check your credits: Ensure you have credits available
- Try again: Sometimes queries need a retry
AI Making Wrong Changes
Symptoms: AI changes things you didn't ask for.
Solutions:
- Be more specific: Tell the AI exactly what to change
- Scope your request: "Only in the header..."
- Rollback: Use version control to undo
Database Issues
Data Not Saving
Symptoms: CMS changes not persisting.
Solutions:
- Wait for save: Changes auto-save, give it a moment
- Check for errors: Look for error messages
- Refresh CMS: Navigate away and back
Still Need Help?
- Discord: Join community
- Email: [email protected]
- FAQ: Common questions