Troubleshooting

Solutions to common issues and errors in Looops AI website builder.

Having issues? Find solutions to common problems here.

Preview Issues

Preview Not Loading

Symptoms: White screen, infinite loading, or error in preview panel.

Solutions:

  1. Refresh the preview: Click the refresh button in the preview toolbar
  2. Check for errors: Look for error messages in the chat
  3. Restart dev server: Ask "restart the dev server"
  4. Clear cache: Hard refresh with Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows)
Preview Looks Wrong

Symptoms: Styles missing, layout broken, or old content showing.

Solutions:

  1. Force refresh: The preview might be cached
  2. Check the code: Ask "is there an error in the code?"
  3. Rollback: Use version control to restore a working version

Build Errors

Build Failed

Symptoms: "Build failed" message when publishing.

Common causes:

  1. Syntax errors: Ask "fix any syntax errors in the code"
  2. Missing dependencies: Ask "are all dependencies installed?"
  3. Import errors: Ask "check for broken imports"
TypeScript Errors

Symptoms: Type errors preventing build.

Solutions:

Ask the AI to fix them:

"Fix the TypeScript errors in the project"

Publishing Issues

Site Not Updating

Symptoms: Published site shows old content.

Solutions:

  1. Wait: Deployments can take up to 2 minutes
  2. Clear CDN cache: May take a few minutes to propagate
  3. Hard refresh: Cmd+Shift+R on the live site
Custom Domain Not Working

Symptoms: Domain not resolving or SSL errors.

Solutions:

  1. Check DNS: Ensure CNAME is correct
  2. Wait for propagation: DNS can take up to 48 hours
  3. Verify domain: Check domain settings in project

See Custom Domains for setup guide.

AI Issues

AI Not Responding

Symptoms: No response from AI, or "thinking" forever.

Solutions:

  1. Refresh the page: Simple fix often works
  2. Check your credits: Ensure you have credits available
  3. Try again: Sometimes queries need a retry
AI Making Wrong Changes

Symptoms: AI changes things you didn't ask for.

Solutions:

  1. Be more specific: Tell the AI exactly what to change
  2. Scope your request: "Only in the header..."
  3. Rollback: Use version control to undo

Database Issues

Data Not Saving

Symptoms: CMS changes not persisting.

Solutions:

  1. Wait for save: Changes auto-save, give it a moment
  2. Check for errors: Look for error messages
  3. Refresh CMS: Navigate away and back

Still Need Help?