These Terms of Service (the “Terms”) govern your access to and use of Looops, an AI-assisted website builder available at looops.ai and any related services (together, the “Service”). The Service is operated by 9487-5606 Québec inc., a corporation incorporated in Quebec, Canada, doing business as “Looops” (“Looops”, “we”, “us”, “our”).
By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
1. The Service
Looops lets you describe a website in natural language and uses artificial intelligence to generate, preview, and publish that website. Features include conversational AI-assisted building, an integrated content management system, hosted previews, publishing to subdomains and custom domains, code export, and form submission handling for published sites.
2. Eligibility
You must be at least 13 years old to use the Service. If you are between 13 and the age of majority in your jurisdiction, you confirm that a parent or legal guardian has reviewed and accepted these Terms on your behalf. The Service is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has created an account, contact us at [email protected] and we will delete the account.
You must be legally able to enter into a binding contract in your jurisdiction and not be barred from using the Service under applicable law.
3. Your Account
You sign in with an email magic code or a Google account. You are responsible for keeping your sign-in method secure and for all activity that happens under your account. Notify us at [email protected] if you suspect unauthorized access.
You may have one personal account. You may not share account credentials, and you may not create accounts on behalf of others without authorization.
4. Acceptable Use
You agree not to use the Service to build, host, publish, or distribute:
- content that is illegal where you are or where the audience is located;
- malware, phishing pages, scams, or other security threats;
- child sexual abuse material or any content that exploits minors;
- content that harasses, threatens, or incites violence against any person or group;
- content that infringes intellectual property, privacy, or publicity rights;
- spam, deceptive marketing, or attempts to manipulate search rankings deceptively;
- copyrighted material you do not have the right to use; or
- any use that interferes with or attempts to circumvent the Service’s security, rate limits, or normal operation.
We may suspend or terminate accounts and remove content that violates these rules. For serious or repeated violations we may cooperate with law enforcement.
5. Your Content
“Your Content” means the prompts, descriptions, files, images, code, and other materials you submit to the Service, plus the website code and assets generated for you using AI based on your inputs.
You own Your Content. Looops does not claim ownership of websites generated for you, your prompts, your media, or your published sites. You can export the underlying code at any time on a paid plan.
You grant Looops a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and modify Your Content solely as needed to operate and improve the Service for you. This license ends when you delete Your Content or your account, except to the limited extent we are required to retain copies for legal, accounting, or backup purposes.
You are responsible for Your Content. You represent that you have the rights necessary to submit and publish it, and that doing so does not violate any law or these Terms.
6. AI-Generated Output
The Service uses third-party large-language-model providers (currently including Anthropic, xAI, OpenAI, and Google) to generate code, text, and images based on your prompts. AI output may contain errors, inaccuracies, or content similar to what other users have generated. You are responsible for reviewing AI-generated output before publishing or relying on it.
We do not train our own models on Your Content. Third-party model providers process your inputs under their respective terms of service, which generally do not use API inputs for training. We list these providers in our Privacy Policy.
7. Subscriptions, Credits, and Payment
The Service offers a free tier and one or more paid tiers (collectively, “Paid Plans”). Paid Plans are billed monthly or yearly through Stripe and renew automatically until you cancel. Pricing is shown on the pricing page at checkout, and you authorize us to charge your payment method for each renewal.
AI generations consume “credits”. Free accounts receive a daily credit allowance that resets each day. Paid Plans include a monthly credit allowance. You may purchase additional credit top-ups as one-time payments. Credits do not have a cash value, are not transferable, and expire if your account is deleted.
No refunds. All payments — including subscription fees and credit top-ups — are non-refundable. If you cancel, you keep access through the end of the current billing period and your subscription will not renew. We do not pro-rate partial periods.
We may change pricing for Paid Plans. We will give you at least 30 days’ notice before any price increase takes effect for your existing subscription, and you may cancel before that date if you do not accept the new price.
8. Cancellation, Termination, and Deletion
You may cancel a Paid Plan at any time from your account settings or via Stripe. Cancellation takes effect at the end of the current billing period.
You may close your account by contacting us through the in-product live chat or at [email protected]. We will permanently delete your account and associated content within 30 days of your request, subject to retention required by law (for example, billing records).
Free-tier projects that have been inactive for 30 days may be deleted. We send a warning email at day 27 and provide a short grace period before deletion. Paid-plan projects are retained while your subscription is active.
We may suspend or terminate your account immediately if we reasonably believe you have violated these Terms, are using the Service to harm others, or are creating legal or security risk for us or other users.
9. Custom Domains
On Paid Plans you may connect a custom domain to a published site. You are responsible for owning or having the right to use the domain, for keeping its registration current, and for configuring the DNS records we instruct. Looops uses Cloudflare to host published sites and to manage TLS certificates for connected domains.
10. Form Submissions on Your Sites
Sites you publish with the Service can include forms that collect information from visitors. You are the data controller for that information; Looops processes it as a service provider on your behalf. You are responsible for telling your visitors what you do with their data, obtaining any consent required by law, and providing them a way to exercise their rights. Looops will only use form submissions to deliver the data to you.
11. Service Availability
We provide the Service on a “best-effort” basis on the free tier and on a “commercially reasonable” basis on Paid Plans. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We may perform scheduled maintenance or release new versions that change features over time.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. Looops disclaims all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage. Looops does not warrant that AI-generated output will be accurate, complete, or fit for your intended use.
13. Limitation of Liability
To the fullest extent permitted by law, Looops and its directors, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost data, lost revenue, or loss of goodwill, arising from or related to your use of the Service, even if we have been advised of the possibility of such damages.
Looops’ total aggregate liability under these Terms for any claims arising in any 12-month period will not exceed the greater of (a) the amount you paid us for the Service in that 12-month period or (b) one hundred Canadian dollars (CA$100). Some jurisdictions do not allow these exclusions or limitations, so part of this section may not apply to you; in those cases, our liability is limited to the smallest amount permitted by law.
14. Indemnification
You will indemnify and hold harmless Looops from any third-party claims, losses, damages, liabilities, and reasonable legal fees arising from (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right. We may participate in the defense of any such claim with counsel of our choice at our expense.
15. Changes to These Terms or Operating Entity
We may update these Terms from time to time. For material changes — including a change to the legal entity that operates the Service (for example, a future move of operations to a different jurisdiction) — we will give you at least 30 days’ notice by posting an updated version at this page and, where reasonable, by email. Continuing to use the Service after the effective date means you accept the updated Terms. If you do not accept them, you should stop using the Service before the effective date.
16. Governing Law and Disputes
These Terms are governed by the laws of the Province of Quebec, Canada, and the federal laws of Canada applicable in Quebec, without regard to conflict-of-laws principles. The courts located in the judicial district of Montreal, Quebec, have exclusive jurisdiction over any dispute arising from these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Nothing in these Terms removes mandatory consumer protections that apply to you under the laws of your country or province of residence.
17. Miscellaneous
These Terms, together with the Privacy Policy, are the entire agreement between you and Looops regarding the Service. If any provision is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, or to a successor entity in another jurisdiction (for example, a future restructuring of the operating entity).
18. Contact
9487-5606 Québec inc. (d/b/a Looops)
Email: [email protected]
Live chat: available inside the product