Custom Domains & SSL

Connect your own domain to your Looops site in four steps. Automatic SSL and HTTPS are included, with guidance on DNS setup for both subdomains and root domains.

Give your website a professional look by connecting your own domain. Looops handles SSL certificates automatically.

Adding a Custom Domain

Step-by-Step Setup
1

Open Project Settings

Go to your project and click Settings in the top navigation.

2

Add Domain

Click Add Domain and enter your domain (e.g., www.yourdomain.com).

3

Configure DNS

Add the provided CNAME record to your domain's DNS settings.

4

Wait for Verification

DNS changes can take up to 24 hours. We'll notify you when it's ready.

DNS Configuration

For Subdomains (www.example.com)

Add a CNAME record:

TypeNameValue
CNAMEwwwyour-project.looops.ai

Tip: The "Name" field might need just www or www.yourdomain.com depending on your DNS provider.

For Root Domains (example.com)

Some DNS providers support CNAME flattening. Check if yours does:

TypeNameValue
CNAME@your-project.looops.ai

If not, we recommend using www and setting up a redirect from the root domain.

Redirect Root to WWW

Most domain registrars offer forwarding:

  1. Go to your domain registrar
  2. Find "Forwarding" or "Redirect" settings
  3. Forward yourdomain.com → www.yourdomain.com

This ensures users reach your site from both URLs.

SSL Certificates

Automatic SSL

Once your domain is verified:

  • SSL certificate is provisioned automatically
  • HTTPS is enabled by default
  • Certificate renews automatically before expiration

No action required on your part!

Force HTTPS

By default, HTTP requests are redirected to HTTPS. This ensures:

  • All traffic is encrypted
  • Better SEO rankings
  • Trust indicators in browsers

Troubleshooting

Domain Not Verifying

DNS changes can take up to 48 hours. If it's still not working:

  1. Double-check the CNAME value is exactly as shown
  2. Ensure there are no conflicting A records
  3. Try a different DNS lookup tool to verify propagation
SSL Not Working

SSL provision usually takes 10-15 minutes after domain verification. If it's not working:

  1. Wait a bit longer (up to 1 hour)
  2. Check that you're using HTTPS in your browser
  3. Contact support if the issue persists

Next Steps