Troubleshooting

Fix common Looops issues fast. Solutions for preview problems, build failures, publishing delays, custom domain DNS errors, AI hiccups, and data not saving.

Having issues? Find solutions to common problems here.

Preview Issues

Preview Not Loading

Symptoms: White screen, infinite loading, or error in preview panel.

Solutions:

  1. Refresh the preview: Click the refresh button in the preview toolbar
  2. Check for errors: Look for error messages in the chat
  3. Restart dev server: Ask "restart the dev server"
  4. Clear cache: Hard refresh with Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows)
Preview Looks Wrong

Symptoms: Styles missing, layout broken, or old content showing.

Solutions:

  1. Force refresh: The preview might be cached
  2. Check the code: Ask "is there an error in the code?"
  3. Rollback: Use version control to restore a working version

Build Errors

Build Failed

Symptoms: "Build failed" message when publishing.

Common causes:

  1. Syntax errors: Ask "fix any syntax errors in the code"
  2. Missing dependencies: Ask "are all dependencies installed?"
  3. Import errors: Ask "check for broken imports"
TypeScript Errors

Symptoms: Type errors preventing build.

Solutions:

Ask the AI to fix them:

"Fix the TypeScript errors in the project"

Publishing Issues

Site Not Updating

Symptoms: Published site shows old content.

Solutions:

  1. Wait: Deployments can take up to 2 minutes
  2. Clear CDN cache: May take a few minutes to propagate
  3. Hard refresh: Cmd+Shift+R on the live site
Custom Domain Not Working

Symptoms: Domain not resolving or SSL errors.

Solutions:

  1. Check DNS: Ensure CNAME is correct
  2. Wait for propagation: DNS can take up to 48 hours
  3. Verify domain: Check domain settings in project

See Custom Domains for setup guide.

AI Issues

AI Not Responding

Symptoms: No response from AI, or "thinking" forever.

Solutions:

  1. Refresh the page: Simple fix often works
  2. Check your credits: Ensure you have credits available
  3. Try again: Sometimes queries need a retry
AI Making Wrong Changes

Symptoms: AI changes things you didn't ask for.

Solutions:

  1. Be more specific: Tell the AI exactly what to change
  2. Scope your request: "Only in the header..."
  3. Rollback: Use version control to undo

Database Issues

Data Not Saving

Symptoms: CMS changes not persisting.

Solutions:

  1. Wait for save: Changes auto-save, give it a moment
  2. Check for errors: Look for error messages
  3. Refresh CMS: Navigate away and back

Still Need Help?